Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our services, make a booking, or otherwise contact us.

Personal Information Provided by You:

• Contact Data: Name, email address, phone number, mailing address.
• Booking Data: Travel dates, stay preferences, event details, guest details, government ID proofs (when required for hotel check-ins or legal compliance).
• Payment Data: Payment card details, UPI IDs, or billing addresses processed through secure third-party payment gateways (we do not store full credit/debit card numbers on our servers).

Information Automatically Collected:

• Device & Usage Data: IP address, browser type, operating system, access times, pages viewed, and referring website addresses.
• Cookies: Technical data collected through cookies and similar tracking technologies to improve user experience.

2. How We Use Your Information

We use the information we collect or receive for specific legitimate business purposes, including:

• Fulfilling Bookings & Services: Processing your hotel reservations, event travel arrangements, ticketing, and sending confirmation vouchers.
• Customer Support: Responding to inquiries, feedback, or cancellation/refund requests.
• Account Management: Creating and managing user accounts on our portal.
• Communication: Sending booking updates, transactional notifications, and promotional offers (if opted-in).
• Legal Compliance & Safety: Preventing fraudulent transactions, handling disputes, and complying with applicable laws.

3. Sharing Your Information

We only share your information with your consent, to comply with laws, to provide you with services, or to protect your rights:

• Service Providers & Travel Partners: We share necessary details (e.g., name, travel dates, guest count) with hotel partners, event venues, transport providers, and tour operators to complete your bookings.
• Payment Processors: Third-party payment gateways process your transactions securely under their own privacy policies.
• Legal Requirements: We may disclose your information if required by law, legal process, or governmental request.

4. Cookies and Tracking Technologies

We use cookies to access or store information to deliver a tailored user experience on https://www.eventnstay.com. You can choose to disable cookies through your individual browser options, though some features of our website may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

Depending on your location, you have rights regarding your personal information:

• Access & Correction: You can request to view, correct, or update the personal information we hold about you.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Deletion: You may request the deletion of your personal account data, subject to legal and regulatory retention obligations.

7. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of every website you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The updated version will be indicated by an updated "Last Updated" date at the top of this page.